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Jewelry in solid gold and .925 silver

Mexican jewelry with more than 50 years of tradition.

CARE INSTRUCTIONS

How can I clean my jewelry?

We recommend gently wiping them with a soft, dry cloth after each use to maintain their shine and remove any sweat, grease, or dust.

Do not expose your jewelry directly to chemicals such as chlorine, creams, or perfume.

Can I get my jewelry wet?

Yes! Our jewelry is designed to be with you at all times. Whether you're at the pool, at the beach, or under the rain, our pieces are made with high-quality materials, such as solid gold and .925 silver, making them water-resistant.

Remember that to maintain their shine and beauty for longer, we recommend rinsing them with fresh water after exposure to saltwater and drying them with a soft cloth. This way, you'll enjoy your jewelry for years to come.

What products should I avoid?

Avoid direct contact with perfumes, creams, chlorine, alcohol, or cleaning products, as they can alter the color or damage the materials over time.

How should I store my pieces?

Store your jewelry in the pouch included in your kit to protect it from scratches and environmental humidity, which can affect its shine.

Can I sleep in my jewelry?

We do not recommend this, as it may cause deformation, scratches, or even breakage of the parts.

What do I do if my jewelry breaks?

If your jewelry breaks or needs repair (clasp or other damage due to a factory defect), you can contact the Triangulum Workshop team directly for personalized assistance.

Customer Service WhatsApp: +52 1 56 1133 3030

Don't forget to have your order number and a photo of the damage ready to expedite the process. Our team will be happy to help you.

**Within the first 15 (calendar) days of receiving it, the repair is completely free.**

After 15 calendar days , we offer a repair service for $900 MXN , which includes evaluation, adjustment, return and shipping guidance, and professional cleaning.

What happens if my jewelry loses its shine?

With daily use and exposure to the environment, it's normal for your jewelry to lose some shine over time.

At Triangulum Workshop, we offer professional cleaning and polishing services to keep your piece looking like new.

Contact us via WhatsApp: +52 1 56 1133 3030

Cost: $900 MXN.

Includes: Return and shipping guide.

Does jewelry need professional maintenance?

It's not mandatory, but a professional cleaning from time to time can help keep your pieces in optimal condition for many years.

Do you offer jewelry cleaning or maintenance?

Yeah.

At Triangulum Workshop we offer cleaning, polishing, and restoration services.

Write to us at +52 56 4090 4010

Do you offer jewelry repair?

Yes. If your piece has been damaged or worn, we can help with:

  1. Brooch repair.
  2. Polishing and deep cleaning.
  3. Welding of broken links.

Repairs only apply to original Triangulum Workshop parts.

Write to us at [email protected] or via WhatsApp +52 56-4090-4010 to schedule the service.

  • Share your purchase order number .
  • Send photos and description of the damage .
  • Our team will respond with an assessment and available options.

Service cost: $900 MXN.

Do you need personalized help?

It's always a pleasure to assist you. If you have any questions, concerns, or comments, please contact us.

Customer Service

Write to us on WhatsApp: +52 56-4090-4010 (messages only) Hours: Monday - Sunday from 9:00 am to 10:00 pm We have attention 365 days a year.

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